We know your metrics are extremly important to you and your business. Our team works continuosly to ensure that all transactions, connections, and access is kept secure at all times .
Cliff.ai uses Amazon Web Services (AWS) for our hosting. AWS is an industry leader and provides a highly scalable cloud computing platform with end-to-end security and privacy features built in.
Access to these data centers is strictly controlled and monitored using a number of features such as security guards, fencing, security feeds, intrusion detection technology, and other security measures. Learn moreLearn More
All passwords for Cliff.ai accounts are filtered from our logs and are one-way encrypted in the database using the bcrypt (salted) hash function. Login information is always sent over HTTPS (see “Communication Security”).
Nobody on the Cliff.ai team can view your account password. If you lose your password, you will need to go through our password reset procedure, which will email you a link to choose a new password.
All communication between your computer and Cliff.ai is encrypted using HTTPS (256-bit TLS). This is the same level of encryption used by banks and financial institutions, and is designed to prevent third parties from seeing sensitive information you are sending to/receiving from Cliff.ai.
We also use HTTPS when fetching your data from third party services.
When you connect Cliff.ai to a third-party service through one of our pre-built integrations, we store the credentials that allow us to fetch data from that service. We use these credentials to continuously update your data. We always encrypt credentials for these services before storing them.
We provide a role-based administration system for user accounts. There are 2 roles: Admin and User; each with different permissions.
Cliff.ai has developed and maintains a process for business continuity throughout the organization. Our Business Continuity Plan addresses the information security requirements needed for the organization's business continuity.
AWS's business continuity management plan ensures resiliency, recoverability and contingency from significant business disruption, such as local or regional events like a natural disaster, fire, power outage, acts of malice, and technical or infrastructure disruption.
We ensure that all customer account data is regularly backed up. Access to these backups is tightly controlled, and audited.